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HIS Test Bank Chapter 6 Questions

1- A(n) __________ is someone who is well respected in the organization, sees the new system as necessary to the organization's achievement of its strategic goals, and is passionate about implementing it.




... Answer is C)
2- __________ is the individual who holds overall accountability for the project and represents the area of the organization that is the major recipient of the project.




... Answer is D)
3- There can be more than one individual serving as a business sponsor of a project.


... Answer is B)
4- The order of activities in system implementation projects is determined by the implementation team according to the organization's needs and resources.


... Answer is A)
5- In which phase does the IT staff play the biggest role?




... Answer is B)
6- Which of the following is the primary problem with the train the trainer approach?




... Answer is A)
7- Data should be cleaned before being converted. Which of the following does NOT characterize clean data?




... Answer is C)
8- Email communication should be the primary method of communicating the progress of the system implementation.


... Answer is B)
9- Which of the following should be considered when determining the go-live date?




... Answer is D)
10- __________ means that leadership takes every opportunity to present the vision throughout the organization.




... Answer is B)
11- Which of the following was NOT discussed in the text as a strategy that may lead to greater organizational acceptance of a new system?




... Answer is D)
12- If the company has adequately prepared and trained staff for the new systems, users can expect problem-free system operation from the start.


... Answer is B)
13- During the implementation process, it is important to maintain current workflow so that staff is not overwhelmed with changes.


... Answer is B)
14- The criterion used to evaluate the system's value or success depends on the individual's expectations and point of view. While not all criterion are the same, they all have equal importance to the organization in achieving its strategic goals.


... Answer is B)
15- All of the following are ways to get user buy-in except:




... Answer is D)
16- If users are ever to fully realize the system's value, they must have access to technical support, preferably by




... Answer is A)
17- It is reasonable to expect that the hardware, software, and network will likely need to be replaced within how many years as advance are made in technology, the organization's goals and needs change, and the health care environment changes?




... Answer is B)
18- Companies should employ all of the following types of training except:




... Answer is D)
19- Which of the following was NOT identified by Ash and colleagues as an unintended consequence of implementing a CPOE.




... Answer is C)
20- After a system is implemented, an organization can optimize use in all of the following ways except:




... Answer is C)

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